How will I receive my refund?

Your refund will be paid out to you by the original payment method you used.

How long does it take to get a refund?

Once we have received your item(s) and providing it’s in its original condition and packaging, we will start to issue your refund. In case of cancelled order, we will start to issue your refund straight away.

Refunds to credit cards usually take up to 10 business days for most banks. Please refer back to your own bank to get a more accurate timescale.

For refunds using debit cards or PayPal, please allow up to two weeks for the money to be credited back to you.

If the processing period passes and you haven’t received your refund, please do Contact Us and we will be able to advise you further.

Please note: Refunds for cancelled orders may take longer to be credited back you as the funds need to clear from your bank and reach us (usually 5 days), to start
the refund process.

Can I change my refund method?

Unfortunately, we can only process a refund back to the original payment method.

(Subject to change due to exceptional circumstances)

How long do I have to make a refund?

You have 30 days from date of purchase to request a refund provided the item is in its original condition and packaging.