Change an order
How Do I Make Changes to an Order?
Once you have placed an order with us and payment has been confirmed, if you then wish to make amendments e.g. choose a different colour option, you will need to send an e-mail to firstname.lastname@example.org requesting this by 2:00pm on the day of purchase or following day 2:00pm if ordered after that time. Our orders are processed very quickly as they are dispatched for next day delivery.*
Delivery addresses can’t be amended after an order has gone through. To do so, you will need to cancel the entire order and place a new one.
If you require additional items, then you can easily place a new order and you won’t have to worry about surplus delivery costs - we won’t charge you for deliveries! **
*Please note that orders can no longer be amended once they have been dispatched.
**May not apply to select items. Subject to change.